Understand Lilianhome.

A bit About Us

We are Lilianhome.

We sell cups and mugs for everyday use. That is exactly what we do, and we are straightforward about it.

We are not going to tell you that a cup changes your life — but the right one does make everyday routines feel better. A well-made cup fits into your morning coffee, your afternoon tea, and everything in between. That matters to us, and it is why we take the products we stock seriously.

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How we choose what we sell

Every product we carry is chosen for a reason — not just because it looks good in a photo. We look at design, build quality, and how it fits into everyday use.

We keep an eye on styles and materials so our collection stays relevant, but we are not here to chase trends. We want cups that work in real life — at home, at work, or on the go — and are still worth using over time.

We favour simple, well-made pieces over overly complicated designs. If a product does not meet that standard, we do not stock it.

On Quality

We focus on durable materials like glass, ceramic, stainless steel, and bamboo where appropriate. A product that doesn’t hold up to everyday use isn’t something we keep.

What to expect from us

Clear product information. Simple shopping. Reliable service. Straightforward policies.

We think that should be the baseline. And we stick to it.

Need More/help?

We're here for you

Questions?
If you need help, check out our FAQ page or contact our customer service.

Company Information

Trade Name: Lilianhome
Address: Tweedside Trading Estate, Berwick-upon-Tweed TD15 2XF, United Kingdom (Note: this is not a return address)

Email: info@Lilianhome.com

Contact form: Contact

Phone Number +44 7342825769

Customer Service Hours: Monday to Friday: 9:00 a.m. – 5:00 p.m.

Customer service within 1-2 business days