Shipping Policy

At Lilian Home, we are committed to delivering your home essentials safely and efficiently. We offer worldwide shipping for all our products, including bathroom, bedroom, kitchen, living room, and outdoor collections.

Order Processing

All orders are processed within 2 to 5 business days after confirmation. Once your order is processed, you will receive a confirmation email or message with the shipping details.

Shipping Time

Delivery times may vary depending on your location. On average, international orders may take 7 to 21 business days to arrive after dispatch. Please note that delivery times are estimates and may be affected by customs clearance or local courier delays.

Shipping Method

All deliveries are handled through reliable courier partners to ensure your products arrive safely and in good condition.

Cash on Delivery

Lilian Home operates with a cash-on-delivery payment method only. You can pay the total amount upon receiving your order from the courier. Please ensure that the correct delivery address and contact information are provided at checkout to avoid any delays.

Order Tracking

Once your order is shipped, you will receive tracking information (if available) so you can monitor the delivery progress of your package.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the expected time frame, please contact us at [email protected] with your order details. We will investigate the issue and work to resolve it promptly.

Contact Us

For questions or assistance regarding shipping, feel free to reach out to us at [email protected].