Privacy Policy

At Lilian Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We collect personal details that you provide directly, such as your name, email address, phone number, and delivery address. We may also collect non-personal information such as your browser type, device information, and browsing activity to help improve your shopping experience.

How We Use Your Information

We use the information collected to

  • Process and deliver your orders
  • Communicate with you about your orders or inquiries
  • Improve our website, services, and customer support
  • Send updates, promotions, or offers related to Lilian Home (if you have opted in to receive them)

Cash on Delivery Transactions

Since Lilian Home only accepts cash-on-delivery (COD) payments, we do not collect or store any credit card or online banking details. Your payment is securely handled at the time of delivery.

Data Protection and Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. However, while we strive to protect your information, we cannot guarantee absolute security due to the nature of online communication.

Opt-Out Instructions

If you no longer wish to receive marketing or promotional emails from Lilian Home, you can opt out at any time by contacting us at [email protected] or by clicking the unsubscribe link provided in our emails.

Sharing of Information

We do not sell, trade, or rent users’ personal information to others. We may share your data only with trusted service providers who assist us in operating our business and fulfilling orders, under strict confidentiality agreements.

Cookies

Our website may use cookies to enhance user experience and improve functionality. You can choose to disable cookies in your browser settings, but some parts of the website may not function properly without them.

Changes to This Policy

Lilian Home reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage users to check this page regularly for updates.

Contact Us

If you have any questions about this Privacy Policy, the practices of our site, or your dealings with Lilian Home, please contact us at [email protected].